How Do I – Register

Who can use this feature?

  • Commonwealth Government employees and contractors with a .gov.au email address can register as a Full Access Member. Full Access Members have access to all available features.
  • State government employees can register as a State Owner or State Guest. State owners have access to all available features. State Guests can only access features in the communities they are invited to.  
  • External stakeholders can register as a Guest (free) or Partner (paid). Guests must be invited by a Full Access Member. Guests can only access features and people in the communities they are invited to.
    Partners have enhanced functionality, including creating and managing their own communities. More information can be found on our Partner Memberships page.

For more information, please see our Membership Types page.

Australian Public Service (APS) Employees

Partners

Guests

This process is for Australian Public Service (APS) and contractors with a .gov.au email address only. Before you start – make sure you have access to your work email and your mobile device. Registration takes about 5-10 minutes and must be completed in one go (do not abandon it midway through or you may not be able to access the system).

Step 1: Confirm your email address

  1. Go to https://users.govteams.gov.au/registration
  2. Enter your work email address.
  3. Click I’m not a Robot.
  4. Submit.
  5. A confirmation email will be sent to you. If you don’t receive the email, check your junk, or spam folders. In the confirmation email, select Confirm email address.

Step 2: Set up your account.

  1. Read and accept the terms and conditions. Select, Next
  2. Enter your details. 
  3. Enter and confirm your Password
  4. Select Review
  5. If the information is correct tick the box ‘I acknowledge the details are correct’ and click create account

Step 3: Log in.

  1. The ’We’ve created your GovTEAMS Account’ screen will display. Select Go! 
  2. Choose an option: 
    • If this is your first Microsoft account, please sign in using your new username – firstname.lastname@govteams.gov.au and enter the password you used to create your account. 
    • If you have multiple Microsoft accounts, select Use another account and then sign in using your new username –firstname.lastname@govteams.gov.au and enter the password you used to create your account. 
  3. A ‘More information required’ screen will show, select Next.

Step 4: Setup Multi-Factor Authentication (MFA) 

To set up Multi-Factor Authentication (MFA) you’ll need a mobile/landline phone or the Microsoft Authenticator app on your device. You will be asked to download the Microsoft Authenticator app. If you don't want to download the app, select ‘I want to use a different method’. Other options include text message (SMS) or phone call (landline or mobile).

We recommend you set up multiple MFA options. For more information, such as how to set up, add, change, and remove MFA options please visit the Multi-Factor Authentication page.

 


Video:

Video: Register for Full Access Member (no audio)

 

Downloadable Resources:

GovTEAMS Partner memberships are for anyone working with the Australian Public Service who require greater autonomy and flexibility when using GovTEAMS.

Partner memberships may be suitable for people who have an existing guest membership in GovTEAMS. To be eligible, Partners will need to have either a current contract, or an ongoing business relationship with government. This will be verified during the application process.

Step 1: Apply for a Partner membership

  1. Submit this form, outlining why you are applying.
  2. GovTEAMS will review the form and make sure it meets eligibility requirements.
  3. If approved, GovTEAMS will arrange the service agreement and payment.
  4. Once finalised, you will receive an invitation email. Select Join GovTEAMS OFFICIAL.

Step 2: Set Up your Account

  1. The Getting Started screen will display. Select Next.
  2. Read and accept the Terms and Conditions. Select Next.
  3. Enter your details and select Review.
  4. Check your details, and if correct tick the ‘I acknowledge the details are correct’ checkbox. Select Create account.
  5. A confirmation message will be displayed showing you your GovTEAMS username. You will also be sent an email with your account details.

Step 3:  Log in

  1. The ’We’ve created your GovTEAMS Account’ screen will display. Select Go!
  2. Choose an option:
    1. If this is your first Microsoft account, please sign in using your new username –firstname.lastname@partner.govteams.gov.au and enter the password you used to create your account.
    2. If you have multiple Microsoft accounts, select Use another account and then sign in using your new username –firstname.lastname@partner.govteams.gov.au and enter the password you used to create your account.
  3. A ‘More information required’ screen will show, select Next.
     

Step 4: Setup Multi-Factor Authentication (MFA)

To set up Multi-Factor Authentication (MFA) you’ll need a mobile/landline phone or the Microsoft Authenticator app on your device.

You will be asked to download the Microsoft Authenticator app. If you don't want to download the app, select ‘I want to use a different method’. Other options include text message (SMS) or phone call (landline or mobile).

We recommend you set up multiple MFA options. For more information, such as how to set up, add, change, and remove MFA options please visit the How Do I - Set Up Multi-Factor Authentication page.

Video: Register as a Partner (no audio)

 


Downloadable Resources:

Guest accounts are suitable for external stakeholders working with government who require limited access. 

To create a Guest account, you need to be invited to a GovTEAMS community by a Full Access Member.

Step 1: GovTEAMS Invitation 

A GovTEAMS community owner needs to invite you to join their community. Once invited, you will receive an invitation email. 

  1. Open the invitation email and select the Join GovTEAMS button to start the registration process.

Step 2: Set up your account

  1. The Getting Started screen will display. Select Next
  2. Read and accept the Terms and Conditions. Select Next
  3. Enter your details and select Review.
  4. Check your details, and if correct tick the ‘I acknowledge the details are correct’ checkbox. Select Create account
  5. The ’We’ve created your GovTEAMS Account’ screen will display. Select Go! 

Step 3: Sign in

Guest users sign in to GovTEAMS with their own work, school, or social email accounts. You will use your password for these accounts as your password for GovTEAMS.

  1. Select Send Code
  2. You will be sent an account verification code via email. Enter the code into the prompt.  If you have not received the email, check your spam and junk folders.

Step 4: Multi-Factor Authentication

  1. Review and accept the permissions.
  2. A ‘more Information required’ screen will show. Select Next.
  3. To set up Multi-Factor Authentication (MFA) you’ll need a mobile/landline phone or the Microsoft Authenticator app on your device.

    You will be asked to download the Microsoft Authenticator app. If you don't want to download the app, select ‘I want to use a different method’. Other options include text message (SMS) or phone call (landline or mobile).

    We recommend you set up multiple MFA options. For more information, such as how to set up, add, change, and remove MFA options please visit the Multi-Factor Authentication page.

Step 5: Log In

  1. Go to the GovTEAMS Dashboard.
  2. Choose an option:
    1. If this is your first Microsoft account, sign in using the email and password associated with your email address.
    2. If you have multiple Microsoft accounts, select Use another account and then sign in using the email and password associated with your email address.

 


Video:

Video: Register as a Guest (no audio)

 

Downloadable Resources:

 

Frequently Asked Questions (FAQ)

 

What are the differences between the different membership types?

Please see our Membership Types page for information about the different memberships, eligibility, and a comparison of features.

I work for the Australian Public Service (APS), can I have a guest membership?

No, if you are an employee of the Australian Public Service (APS) or a contractor for the APS with a gov.au email address, you must apply for Full Access Membership.

I am a contractor for the Australian Public Service (APS), can I have a Full Access membership?

Yes, if you have a federal government gov.au email address.

I currently have a guest membership; can I upgrade to a Partner membership?

Partner memberships may be suitable for people who have an existing guest membership in GovTEAMS. To be eligible, Partners will need to have either a current contract, or an ongoing business relationship with government. This will be verified during the application process.

I am a Full Access Member or Partner, who can I invite to join GovTEAMS?

If you are a community owner you can invite anyone to your community, including your external partners, even if they're not already registered. When you invite someone to your community, they will be invited to join GovTEAMS (if they don’t already have an account). 

The level of access that they will have to GovTEAMS will vary depending on their membership type. APS staff with a .gov.au email address will have Full Access Memberships, giving them access to the full suite of tools and services that GovTEAMS has to offer. External stakeholders can join as a Partner (paid) or as a Guest (free) with limited access. For more information on the different membership types please visit our Memberships page.

I am a guest; can I invite others to join GovTEAMS?

No, only Full Access Members and Partners can invite others to join GovTEAMS.

I work in a secure location and can't have a mobile device with me, how do I set up MFA?

If you work in a secure location, you can use a desk phone call as your multi-factor authentication option.  

My account has a status of ‘Pending License.”

Some agencies want to review GovTEAMS registration requests for their staff prior to granting a license. If your account has a status of Pending License it means that it is awaiting an Organisation Administrator from your agency to allocate a licence.  You will need to contact your Organisation Administrators for further information. You can see they are by selecting your name on your GovTEAMS Dashboard