Cost to your organisation

Your organisation will tell us how many GovTEAMS licences they need each year so you can focus on what's important, collaborating. 

What's included?

Buying a licence gives members full access to all available features: 

Secure online workspace

 ✓ Office 365 tools

Personal profile

✓ Secure and compliant with government standards

 ✓ Microsoft Teams – meet, chat and video call

✓ Promote skills and experience 

✓ Classified to Official: Sensitive 

✓ SharePoint – share, structure and find information 

 ✓ Connect with members 

✓ Create and own communities (open, closed or hidden)


 ✓ Office 365 apps – Word, Excel, PowerPoint and OneNote

✓ Discover members 

✓ File sharing and co-authoring 

 ✓ Use on mobile, laptop or desktop 


✓ Discover communities and files 

✓ Extra features – planner, forms and surveys, calendar, reports and presentations, events and more... 


Who manages your organisation's licences?

Organisation administrators (org admins) will have access to manage memberships, usage and licensing.

What do licences cost?

The following tiered pricing structure will apply:

Membership fee tiers



Number of members

Per month

Per annum

0 - 1000



1001 - 2500



> 2500




No. of active members


Cost per month

Cost per annum






1,000 at $5 and

829 at $4.75




1,000 at $5,

1,500 at $4.75 and 

267 at $4.50



*NOTE: The reduction in pricing ($4.75/$4.50) only applies to licences after a cap of 1000 and/or 2500 has been reached. 

How charging works

GovTEAMS pricing is based on the organisation’s active members and levied every six months, in arrears.  

Your organisation will be invoiced twice a year, in December and June. Invited guests (state government and private sector employees) are free.  

Org Admins will set a Licence Cap for each organisation. For example, if the Licence Cap is set to 190 members, the maximum possible charge, per 6 months, would be:

  • 190 x 6 multiplied by $5.00 per member (GovTEAMS charge, subject to confirmation)
  • = $5,700

Increasing your licence cap

Your organisation can increase the nominated licence cap at any time. To increase the cap:

  1. Email the appropriate financial delegate within your organisation seeking approval to increase the cap.
  2. Once you receive approval, email a copy to GovTEAMS ( and CC in at least one of your org admins (if you are not listed as an org admin yourself)

Under 100 Average Staffing Level

Commonwealth organisations with an Average Staffing Level (ASL) of 100 employees or less, will be exempt from paying GovTEAMS licensing fees. Note, this does not mean the first 100 licences will be free to other organisations.

Finer details

Memorandum of Understanding (MoU)

Finance will exchange a MoU with organisations that sets out the terms and conditions for use of the GovTEAMS service.

Domain names 

Domains relate to the email addresses that members use to register for GovTEAMS

A number of organisations manage more than one email domain. org admins are provided with functions to manage multiple domains in GovTEAMS. 

Active members  

An active GovTEAMS member is a registered member that has been automatically or manually allocated a licence. These are the members that organisations are charged for.  

Guests are not allocated licenses and are always free
  • Licences can be transferred from one member to another by org admins.  

  • The minimum GovTEAMS charge for an Active member is 1 month of use.  

  • Members that have a licence removed will not be deleted, reset or permanently removed from the GovTEAMS tenancy.  

  • Data related to member activity, including, but not limited to Microsoft Teams messages and conversations, owned documents, emails and attachments, etc., will not be deleted from the GovTEAMS tenancy when a member’s licence is removed.  

  • Reassignment of a licence to a previously licenced member will restore previous data ownership to that member. 

Existing Office 365 licences 

At this stage, Microsoft does not allow organisations to reuse their existing Office 365 licences to gain full access to GovTEAMS. Microsoft only allows ‘Guest’ access to GovTEAMS for user-ids from other Office 365 tenancies. 

Want to know more?
Last modified: May 22, 2020