5 common issues faced when logging in:
- If you are running two instances of Microsoft, you'll be brought back to the login page when you sign in.
- User not logging in using their @govteams.gov.au email address.
- Account has been locked. User has failed too many attempts to login.
- Used incorrect password.
- User can't reset password themselves as they haven't completed their additional security verification options.
Last modified: February 27, 2019